Objects
ActionRequest
ActionRequest is an object that you can use to guide the agent's response to achieve a specific effect. This could be to reply to the user's message, to build upon its own previous response, or to initiate a conversational form.
Conversational
name
string
required
The conversational action request is the simplest action request you can use to create a generic response from the agent.
With this request, the agent will simply respond to the latest message in the conversation.
With this request, the agent will simply respond to the latest message in the conversation.
Possible action responses:
conversational
- The agent simply responded to the query.
human-takeover
- The agent responded with instructions about human takeover.
hallucination
- The agent responded that it does not know the answer to the query.
unrelated-query
- The agent responded that the query is unrelated to the business.
offense
- The agent responded that the query couldn't be answered because it contained offensive content.
token-limiter
- The token limiter kicked. The agent responds with it's fallback message. No tokens are used for the request.
{
"name": "conversational"
}